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Privacy Policy

Privacy Policy

Effective Date: October 18, 2024

At Gorolia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our website, gorolia.com

1. Information We Collect

A. Device Information
When you visit our Site, we automatically collect information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device

As you browse, we also collect information about:

  • Pages or products you view
  • Websites or search terms that referred you to the Site
  • How you interact with the Site

This data is referred to as "Device Information," which we collect through technologies such as:

  • Cookies: Small data files stored on your device. Learn more about managing cookies here.
  • Log Files: Tracks actions on the Site, including IP addresses, browser types, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files that record browsing data.

B. Order Information
When you make or attempt to make a purchase, we collect details such as:

  • Name
  • Billing and shipping addresses
  • Email address
  • Phone number

Together, “Device Information” and “Order Information” are referred to as “Personal Information.”

2. How We Use Your Personal Information

We use the information collected to:

  • Fulfill orders (processing payments, arranging shipping, and sending order confirmations)
  • Communicate with you
  • Screen for potential risks or fraud
  • Provide personalized marketing and advertisements (aligned with your preferences)
  • Improve and optimize the Site, including generating analytics

3. Sharing Your Personal Information

We share your information with trusted third parties to facilitate our services:

  • Shopify: Powers our online store. Learn more about their privacy practices here.
  • Google Analytics: Helps us understand how you use our Site. Learn more here, or opt-out here.

We may also disclose your information to comply with legal obligations or to protect our rights.

4. Behavioral Advertising

We use your Personal Information to deliver targeted advertising based on your interests. Learn more about how targeted advertising works by visiting the Network Advertising Initiative’s guide.

To opt out of targeted advertising, visit:

5. Your Rights

If you are a resident of the European Economic Area (EEA):

  • You have the right to access, correct, update, or delete your personal information.
  • Your data may be processed outside the EEA, including in Canada or the United States.

To exercise your rights, contact us using the details below.

6. Data Retention

We retain your order information for our records unless you request its deletion.

7. Changes

This Privacy Policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

8. Contact Us

If you have questions or complaints, please reach out to us:
Email: contact@gorolia.com
Mail:
Gorolia LTD
2nd Floor College House
17 King Edwards Road, Ruislip
London, HA4 7AE, United Kingdom

If you are dissatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office here.

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